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Angie Michael

Betsy Sanders

Carl Riegel, (Washington State University), Melissa Dallas, (Seattle Central Community College)

A Blueprint for Success

Mary Tanke, (Florida International University)

Derek Torrington, Laura Hall, Steven Taylor

Diann R. Newman, (Florida International University), Richard M. Hodgetts, (Florida International University)

A Customer Oriented Approach

Linda Jerris, (Mercy College)

Mona Clark, (Previously at University of Dundee)

A. Bekman

het horizontale perspectief

Michael Riley

Laurie J. Mullins, (Accociate Principal Lecturer in the Department of Business and Management, University of Portsmouth)

Yvonne Guerrier

An International Perspective

Karen Eich Drummond

40 Ways to Better Employee Relations

Frank D. Borsenik, (Emeritus, William F. Harrah College of Hotel Administration, Univ. of Nevada, Las Vegas), Alan T. Stutts, (Conrad N. Hilton College of Hotel and Restaurant Management, Univ. of Houston)

Sioukas Tasos

A step-by-step Guide to turning Your Workplace Problems Into Opportunities