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Constantinos Verginis, (Scottish Hotel School, University of Strathclyde), Roy C. Wood, (Scottish Hotel School, University of Strathclyde)

David Taylor

Why 1 in 2 Extensions Fail, and how to beat the Odds

E. McLaney

Theory and Practice

Jerome J. Vallen, ((Emeritus) University of Nevada, Las Vegas), Gary K. Vallen, (Northern Arizona University)

Managing Hotel Operations

Donald M. Davidoff

Customer Service In The Hospitality And Tourism Industry

William O'Toole

Efraim Turban

A Managerial Perspective

Betsy Sanders

Ian McDonnell, Johnny Allen

P. Atrill

roy briggs

Charles Del Todesco, Patricia DeVeau

Colin Dix, Chris Baird

Frank M. Go, (Erasmus University), Ray Pine, (Hong Kong Polytechnic)

Stephen C. Barth, (Univ. of Houston, Texas), David K. Hayes, (Consulting Author)

Legal Management of the Hospitality Industry

Tim Knowles, (Senior Lecturer in Hospitality Management in the Department of Tourism and Leisure at the University of Luton)

An Introduction

Alan T. Stutts, (Conrad N. Hilton College of Hotel and Restaurant Management, Univ. of Houston, Texas)

An Introduction

James A. Bardi, (The Pennsylvania State Univ.)

Denney G. Rutherford, (Washington State Univ.)

Denny G Rutherford

Ahmed Ismail

Jane Fellows

Derek Torrington, Laura Hall, Steven Taylor

Frank M. Go, (The Hong Kong Polytechnic Univ.), Mary L. Monachello, (The Univ. of Calgary and The Banff Centre for Management), Tom Baum, (The Univ. of Buckingham)

Florence Berger, (Cornell Univ.), Dennis Ferguson, (Cornell Univ.)

Creativity Techniques for Hospitality Managers

John R. Walker, (U.S. International University, San Diego, CA)

Tom Powers, (School of Hotel and Food Administration, Univ. of Guelph), Clayton W. Barrows, (School of Hotel, Restaurant & Tourism Administration, Univ. of New Orleans)

Michael Fullan

Personal Action Guide and Workbook

Eddystone C. Nebel, (Purdue Univ. and Emeritus, Univ. of New Orleans)

Lessons from Outstanding General Managers

Peter F. Drucker

P. Doyle

L.J Krajewski, L.P Ritzman

Tony J. Watson

Organisational, Managerial and Strategic Behaviour in Theory and Practice

Stephen Robbins

Robert J. Martin, (Wm. F. Harrah College of Hotel Administration, Univ. of Nevada, Las Vegas)

Joe Jeff Goldblatt

Global Event Management in the 21st Century

Michael D. Olsen, Eliza Ching-Yick Tse, Joseph J. West

McDowell Bryson, Adele Ziminski

Key to Hospitality

Donald E. Lundberg, (Emeritus, California State Polytechnic Univ., Pomona)

Madelin Schneider, Georgina Tucker, Mary Scoviak

Sioukas Tasos

A step-by-step Guide to turning Your Workplace Problems Into Opportunities

Ken Irons, (KIA Service Development)

Nona Starr

An Introduction to Travel, Tourism, and Hospitality

Benjamin Schneider